Segments X

Hear it from our customers

ILIA Beauty

After looking and trying many different customer analytics apps, this one is the best we've found. The analytics, UX, and design is very intuitive. The ability to sync to our marketing stack including FB and Klaviyo is very helpful Don't think we'll need a data team for a while.

Albert Chong, Vice President, Digital Marketing

True Botanicals

Tresl is our secret weapon for driving transformational business results. Tresl's data science is top-notch, helping us create best-in-class data-driven marketing strategies to inform things like sampling, replenishment and subscriptions. I can't imagine running the business without Tresl.

Tran Wu, Senior Director of Integrated Marketing and E-Commerce

Sol de Janeiro

We originally installed Segments to have access to better customer and product data which helped inform business decisions. We were happy with the mid-tier analytics we had access to. We realized our business needed even deeper insights and decided to upgrade our Segments account to the Enterprise level which gives us access to the team behind Segments to act as our data analysts. We've worked on countless projects with the team and have received reports and recommendations around specific business cases that have changed how we're thinking about product assortment and customizing our marketing strategy based on insights.

Tamera Ferro, SVP, Global Marketing & Growth

Frequently asked questions

What is Segments X?

Segments X is a headless Customer Data Platform (CDP) that provides the intelligence you need to build a modern culture of data for your ecommerce brand — think of it as a data science team in a box, complete with analytics, engineering, and data infrastructure at a fraction of the cost.

With Segments X, you’ll be able to easily merge all your data sources (e.g. your email marketing data, advertising data, customer reviews data, SMS data, loyalty program data, and more) to create a single customer profile so you can deliver a personalized and consistent experience for your customers across all channels.

Our simple and interactive dashboard allows you not only to quickly access key metrics that are important for your store’s growth, but also to build customized and ad-hoc reports.

Take ownership of your customer data with Segments X, so you can be data-driven without needing to build an in-house data team.

How is Segments X different from Segments?

Segments X is for customers who want data ownership, collaboration with the Segments team, and support with data-driven business decisions. It is best for teams who are just getting started with building a modern culture of data and need some help getting started.

Our Segments X customers have direct access to the team behind Segments; we take the extra time to understand your business questions and requests, build your data infrastructure to merge all your data sources, and create customizable dashboards so you can easily monitor key metrics.

Who is a good fit for Segments X?

Segments X is for high volume merchants who want to create a single source of truth from your multiple data sources. You are looking to deeply understand your customers’ purchase patterns and behavior, the performance of your marketing channels, and answer strategic business questions.

The problems you are facing include:
- Having issues with data integrity
- Unable to have a single source of truth across your numerous data silos (due to all the various marketing channels and Shopify apps you may use)
- Can’t afford expensive enterprise CRMs and CDPs with features you don’t need
- Don’t want to build or maintain an in-house data team

How much does Segments X cost?

Please fill out our questionnaire and we will be in touch with a quote!

Data to power the
entire organization

Single source of truth

Personalized dashboards

Strategy and insights

Hear it from our customers

ILIA Beauty

True Botanicals

Sol de Janeiro

Frequently asked questions

Let us help you optimize your 1st party data

Data to power the entire organization

Single source of truth

Personalized dashboards

Strategy and insights

Hear it from our customers

ILIA Beauty

True Botanicals

Sol de Janeiro

Frequently asked questions

Let us help you optimize your 1st party data

Join waitlist

Data to power the
entire organization