How does the customer sync limit work?
Regardless of which plan you choose, all your customer data will be processed and you can run all our analytics features on your customer list.
How the sync limit works is we limit the number of customers you can sync to each individual channel.
So let's say you are on the Core plan (50,000 sync limit), and you want to sync a customer segment that is 100,000 to Klaviyo, Facebook, and Google. You'll only see the first 50,000 customers of the 100,000 in Klaviyo, Facebook, and Google.
Let's say you have another segment you want to sync that is 20,000 customers. You can sync these 20,000 customers to Klaviyo, Facebook, and Google since it is under the sync limit.
Segments plan options and customer sync limits
Core
Up to 50,000 customer syncs
Pro
Up to 150,000 customer syncs
Enterprise
Custom based on store size. Book a demo to learn more
