Turn your data into results with Segments Analytics

Trusted by 1,000+ leading Shopify brands

Monthly

Annual

Get 2 months for free

Core

The ultimate tool for brands looking to segment and analyze their customer.
Auto sync up to 50k records

$199 USD/month
Start your 14-day free trial
Top features
Unlimited segment creation with AI
50+ AI-generated segments
100+ metrics across executive summary, lifecycle, and cohorts
Auto-syncing audiences
2-year analysis range
Up to 50,000 records of data sync or export
Chat and email support

Pro

For brands scaling their marketing efforts with product insights and audience retargeting.
Auto sync up to 150k records

$479 USD/month
Start your 14-day free trial
Everything in the Core plan, plus:
Build custom data report with AI
Shopper insights, product journey, and cross-sell
Google Sheets export
Unlimited analysis date range
Up to 150,000 records of data sync or export

Enterprise

For established brands looking to gain a data edge working directly with data scientists.
Unlimited export and sync

Custom
Get a demo
Everything in the Pro plan, plus:
Premium support
Custom integrations and metrics
Monthly account review
Unlimited data export and sync
Segments is a Shopify Plus certified app.
Segments Analytics is

Shopify Plus certified

We’re part of the top 1% of apps that have met the rigorous criteria of Shopify Plus, proven to be:

Innovative

Trustworthy

Efficient

High-quality

Supportive

14-day free trial   •   Cancel anytime

Compare plans & features

Core
Pro
Segmentation
Enterprise
Unlimited segment creation with AI
Smart scan for growth opportunities
50+ AI generated segments and powerful filters
Audience sync
50,000 records included
150,000 records included
then upgrade as you grow
Custom
Request premium segments
-
-
Core
Pro
Analytics
Enterprise
Date range
2 years
Unlimited
Unlimited
Executive summary and benchmark score
Lifecycle journey
Comprehensive insights
Product journey
-
Product relations
-
Product cohort
-
Export
50,000 records included
150,000 records included
Unlimited
Export in Google Sheet format
-
Core
Pro
Report
Enterprise
Generate reports with Shopfiy Flow
ReportGPT and build custom reports
-
Reports built by data scientists
-
-
Core
Pro
Campaign
Enterprise
Campaign Planner
-
Generate campaign with AI
-
Core
Pro
Integration
Enterprise
Campaign reporting
Audience integration
Request custom integrations
-
-
Core
Pro
Support
Enterprise
Onboarding call included
1
2
1:1 instant messaging
Product support
Chat and email support
Chat and email support
Premium support
Monthly account review
-
-

14-day free trial   •   Cancel anytime

How many paying customers (1+ orders) do you have?

Starter

Get started with AI-powered CRM for customer segmentation.
Free
Get started
Create any segment you want using FilterGPT
Schedule and generate reports & insights for free with Shopify Flow. Learn more

Pro

Keep all channels in sync targeting the same audiences.

Starts at

$99
per month

Upgrade as you grow

50+ prebuilt segments including RFM and behavioral segments
Sync to Klaviyo, Facebook, Shopify, and more
Access all features and unlimited analytics
Enjoy a risk-free 30-day money-back guarantee
Cancel at any time, no strings attached

Access all features and unlimited analytics

30-day money-back guarantee

Cancel any time, no strings attached

Features

How does Segments pricing work?

Segments is a Shopify Plus certified app.

Elevate your e-commerce game with our Shopify Plus certified app, meticulously crafted by a team of data scientists.

Brands logoBrands logoBrands logo
Shopify Staff Pick
icon imageicon imageicon imageicon imageicon image
100% 5-star rating
Brands logoBrands logoBrands logoShopify Staff Pick 2022
icon imageicon imageicon imageicon imageicon image
100% 5-star rating

Seeing is believing

Data insights unveiled before your eyes with a 2-week free trial.
No obligations. No commitments. Just great insights.

14-day free trial   •   Cancel anytime

Check out how True Botanicals leverage Segments to make data driven decisions.

Make informed marketing decisions with Segments

Check out tech stack

Trusted by more than

1,000

Shopify logo

&

Shopify Plus logo

stores.

Case studies

Real-world marketing transformations

Learn from our favorite brands who leveraged data insights to take their growth to the next level.

View all case studies

Hear it from our customers

next arrow icon

Rated 5 stars from 67 reviews

Watch True Botanicals testimonial
Motion Nutrition

I haven't seen a product that's as well-thought-out as Segments, and I've been in eCommerce for close to a decade. It's an intrinsic part of my 'DTC stack' and has quite possibly saved me…weeks' worth of data-crunching time

Sunit Kaul, Founding Partner & CMO

Soft services

The app provides a level of intelligence that'd I've only seen larger orgs with a data science team have access to. I'm very happy to have these insights at my finger tips

Rebecca Zhou, CEO and Cofounder (ex-head of Digital @ Glossier)

Sol de Janeiro

[We] have received reports and recommendations around specific business cases that have changed how we're thinking about product assortment and customizing our marketing strategy based on insights

Tamera Ferro, Head of Global Marketing and Growth

Curiada

I've been working in digital marketing for 10 years, and I would recommend this app/service as highly as any I've ever endorsed. The service they provide has had a significantly positive impact on our business

Joey Robinson, Co-Founder and CMO

Promix Nutrition

Segments gave me a level of data that was extremely helpful in improving ads, email flows, and site design. The call with their team was by far the most helpful data analytics call that I have ever had. Great product!

Albert Matheny IV, CEO

Nutrimuscle

Very easy to use, it enables you to build very relevant segments, and then send it to Klaviyo or SMA audiences... Also the support and their data scientist are always available to help. I recommend!

François Coco, Responsible of e-CRM

Lily & Loaf

This app has been a fantastic addition to our site. It’s especially handy…with a few simple clicks we have all the key metrics we need at our fingertips instead of ploughing through endless spreadsheets to analyze monthly sales

Hannah Parry, Head of Ecommerce

Oil Life

Our first segmented email campaign yielded the following results: click through rate: 1.0% --> 2.7%, open rate: 20% --> 30%, and double the revenue! Thank you for all your help John Chao!

Courtney Graf, Marketing Director

Hayabusa

A powerful tool that every store needs. It essentially organizes our customer data into digestible chunks of actionable information. This tool is essential to truly understand your customer’s behaviors

Ross Ayling, Senior Marketing

Data-driven marketing made easy

A woman using True Botanicals
True Botanicals

The Segments team (John, Dan and the rest of the Customer Success, Engineering teams) really go above and beyond in being our secret weapon and supporting our hyper growth.

— Tran from True Botanicals

+20%

Average Order Value (AOV)

+128%

subscriber's purchases

+400%

new subscribers

White River

With Segments the guessing is replaced with science. When you have science on your side, you will always make more money.

— Richard Enriquez, Director of Marketing & eCommerce

51%

email open rate

235%

increase in sales from sms abandoned cart automation

50%

increase in abandoned cart recovery from push notifications
new subscribers

ILIA

After trying many different apps for both insights and syncing, Segments has been one of the most useful apps in our marketing tech stack.

— Albert Chong, VP of Digital

6

New flows identified by product journey

+235%

Avg. number of orders on 250K new customers

+600%

Repeat purchase

Get started in just 3 easy steps

No coding or developer required

Install Segments on Shopify App Store for free

Step 1: Install for free

Visit the Shopify App Store and install Segments Analytics to your store.

Segments scans and ingests your store's data after installing

Step 2: We grab your data automatically

Our system processes your store's data to prepare comprehensive insights, no coding required.

Unlock comprehensive data insights with 14-day free trial

Step 3: Unlock insights

Access customer insights and start optimizing your marketing with your 14-day free trial. Schedule an onboarding call with our specialists to get started.

14-day free trial   •   Cancel anytime

Frequently asked questions

What plan/features are available for the trial?
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When you start your 14-day free trial,  you'll enjoy full access to all our features and unlimited analytics. Explore the power of 30+ prebuilt customer segments ready to plug and play across your marketing channels. Seamlessly integrate with popular platforms like Klaviyo, ActiveCampaign, Omnisend, Shopify, Facebook, Google, TikTok, SMS, and more!

What support is included in my plan?
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Our customer success team is available via email and Intercom chat during business hours to promptly address any questions you have. An onboarding specialist will help you set up and start seeing ROI right away. If you have any questions, please contact us at info@tresl.co.
How long does the setup take?
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The initial setup will take you approximately 5 minutes or less, you’ll only need to install Segments from the Shopify App store and answer a few short questions so we can understand your needs and how we can help. After setting up, you may need to wait a few hours for all the data to be loaded into our platform.
What is the difference between Shopify analytics and Segments?
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Shopify analytics offers general store insights, but Segments takes it a step further. Segments dives deep into your data, providing precise customer segmentation, product journey analysis, and cross-channel marketing capabilities. While Shopify analytics is essential, Segments empowers you with advanced tools for targeted marketing and customer understanding.
How frequently is my data updated?
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After the initial data onboarding, we update your data on a daily basis so you can target the right customers for your marketing campaigns every time. The data typically updates after midnight in your local time zone.
Can I connect multiple data sources?
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You can connect Segments with your favorite email service provider, SMS, and digital ads platforms such as Facebook, Google, Tik Tok, etc. as well as sync your segments back to Shopify as customer tags. We are constantly working to add new integrations to our platform. Looking for an integration we don’t have yet? Just ping us on chat or add a feature request to our public roadmap.
What about data security?
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The information processed by Tresl is received directly from our service provider, Shopify, and it’s stored in the United States with cloud service providers that are GDPR compliant, such as Google Cloud Platform (GCP). 

You can review more about our Privacy & Data Policy. If you have any questions or concerns about our policy or our practices with regard to your personal information, please contact us at legal@tresl.co
What is the difference between Klaviyo and Segments?
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In short: Klaviyo sends the emails but Segments figures out who to target. 

Klaviyo is an email service provider with the ability to build segmented campaigns and flows. Marketers & merchants come to Segments to find out how best to leverage their data to uncover profitable segmentation strategies. Review the viability of potential customer segment before you execute any email campaign–analyze audience size, open-rates, CLV, and other metrics in real-time before launching your next marketing campaign.Bring your data under one roof, create a single customer view, and sync audiences across multiple channels.

 Segments gives you the power of a CDP, the flow of a CRM, and the accessibility of an app. Try our 14-day free trial today.

I have more questions. How can I contact you?
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Please send us an email to support@tresl.co. We’ll be happy to answer any questions.