Total number of team members that can access Segments
Get answers to your business questions, no coding needed
Level of support offered
Dedicated Slack channel
Frequently asked questions
Can I change plans whenever needed?
Yes. You can change plans whenever needed. We don't have complicated contracts, and we understand that businesses' needs can change fast with the market. If you need to temporarily pause, you can change to the Free Forever plan to keep all your data and segments intact until you're ready to come back.
All plans are charged via Shopify Billing.
Do you offer a trial so I can try out the platform first?
Yes, all stores get a 14-day free trial with the full suite of analytics, segments, and recommendations. You only pay when you explicitly upgrade to a paid plan. If you haven't gotten enough value after the trial, you will automatically continue on our free plan.
How many customer segments do I get? Can I create more?
We automatically create 30+ prebuilt customer segments for you when you install. You can create as many segments as you need, on any paid plan (Small business, Growth, or Enterprise). Syncing segments to different marketing channels are limited by plan size. If you need to take a break, you can downgrade to free to keep your segments around.
How long does it take to get started?
Onboarding your store, including generating new models, can take anywhere from a few hours to (very rarely) a few days. Once your segments are ready, you can immediately connect your marketing channels and begin experimenting — we recommend syncing your Lifecycle journey and setting up nurture flows.
What is the difference between Shopify analytics and Segments?
Shopify analytics gives you live, everyday metrics that help you understand the basics of how your store is doing. Segments gives you deep insights into your customers. In 1-click, you can get access to customer lifetime value predictions, product purchase patterns and recommendations, lifecycle journey, and 30+ prebuilt customer segments that can plug & play with your marketing channels and are proven to convert.
What is the difference between Klaviyo and Segments?
Klaviyo is an email automation platform that offers a rich set of features to build email campaigns and trigger-based flows that help you reach your customers. Segments is a data marketing platform that turns your Shopify data into powerful insights and recommendations you can use to turbocharge marketing and improve ROI.
Get started with Segments today
Make more money from your customer data with our prebuilt segmentation and actionable marketing insights.
Segments is the best we've found
The analytics, UX, and design of how data is presented is very intuitive and questions we had about our customers were answered in one of the many different tabs. Don't think we'll need a data team for a while as this will take us far.
I highly, highly, recommend Segments by Tresl
I've been working in digital marketing for 10 years, and I would recommend this app/service as highly as any I've ever endorsed. We've been using Tresl and interacting with the team for more than 2 months, and their app + the service they provide has had a significantly positive impact on our business.
Segments by Tresl was a DATA LIFESAVER
Segments by Tresl was a DATA LIFESAVER for my company – breaking down crucial customer loyalty data that would have otherwise been costly and difficult to for our small beauty skincare brand. Their team of data scientists are top-notch, responsive and helpful. This is a must-have for any brand that wants to use data to inform their marketing strategy. Our secret weapon for staying ahead of the beauty industry.