Resources

Playbooks

Frequently asked questions

What is the difference between Klaviyo and Segments?
icon image
In short: Klaviyo sends the emails but Segments figures out who to target. Klaviyo is an email service provider with the ability to build segmented campaigns and flows. Marketers & merchants come to Segments to find out how best to leverage their data to uncover profitable segmentation strategies. Review the viability of potential customer segment before you execute any email campaign–analyze audience size, open-rates, CLV, and other metrics in real-time before launching your next marketing campaign.Bring your data under one roof, create a single customer view, and sync audiences across multiple channels.  Segments gives you the power of a CDP, the flow of a CRM, and the accessibility of an app. Try our 14-day free trial today.
How long does the setup take?
icon image
The initial setup will take you approximately 5 minutes or less, you’ll only need to install Segments from the Shopify App store and answer a few short questions so we can understand your needs and how we can help. After setting up, you may need to wait a few hours for all the data to be loaded into our platform.
What support is included in my plan?
icon image
For all of our plans, our customer success team is available via email and Intercom chat during business hours to answer any questions you may have. For our enterprise customers, we offer a customized solution that includes direct collaboration with the team behind Segments on a dedicated Slack channel. For more information about our Enterprise solution, please contact us at sales@tresl.co.
Can I connect multiple data sources?
icon image
You can connect Segments with your favorite email service provider, SMS, and digital ads platforms such as Facebook, Google, Tik Tok, etc. as well as sync your segments back to Shopify as customer tags. We are constantly working to add new integrations to our platform. Looking for an integration we don’t have yet? Just ping us on chat or add a feature request to our public roadmap.

Have more questions?

Please send us an email to support@tresl.co. We'll be happy to answer any questions.

Mastering ChatGPT for DTC Marketers

Download our Guide to master prompt engineering for your marketing endeavors.

Guide for using generative AI for marketing

Marketing calendar

Discover our monthly marketing calendars, powered by data insights, to elevate your campaigns.