All FAQ

Is my AOV or ARPU for new customers improving?

Both AOV (Average Order Value) and ARPU (Average Revenue Per User) are tracked for new customers in the Executive summary - Acquisition tab, giving you a pulse on the purchasing behavior of your new customers.

Where to find it

  1. Go to Analytics > Executive Summary > Acquisition.
  2. Select AOV and ARPU from the metric selector on the top card, or find those metric in the table below.

Tip

  • A rising ARPU might suggest better targeting or onboarding. A rising AOV may indicate stronger first-purchase bundles or upsells.
  • If ARPU or AOV is flat or declining, consider:

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