All FAQ

When do customers typically replenish a product?

Understand how long it usually takes for customers to repurchase the same product. This is especially useful for consumables or replenishable items like skincare, supplements, or coffee.

Where to find it

  1. Go to Analytics > Product relations
  2. Select a product from the list on the left.
  3. Click the “Replenishment” tab on the right panel to view:

Tip

  • Use this data to time reminder emails or SMS campaigns just before the customer is likely to reorder.
  • Learn how to create replenishment flows here

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